Julie L.
Awesome. Fabulous. Incredible. I could say all sorts of positive adjectives and they’d all be right. From the moment you walk in the door and you were greeted by the front office staff you feel comfortable, informed and excited. You go back into one of the treatment rooms and again you’re greeted by smiles and knowledgeable staff. I have come back to this place six or seven times for various procedures. That says a lot because there is no shortage of medical spas in Scottsdale! I have never had a negative experience. I have always been well disclosed as to the pros and cons, what to, expect the cost, etc. I have been attended to by both the medical spa as well as the Institute. At the Institute the director has been very hands-on and you don’t feel uncomfortable or feel like you’re a “guinea pig quote. The value is very clear as I wouldn’t of been able to do the procedures I’ve had done had it not been for the cost-benefit. I have had vela shape on my front thighs and bottom of but, laser hair removal entire body and, ematrix laser onto my neck and face. All with wonderful results. Shana in particular is a world of knowledge. Very pleasant, very clear in her communication and very personable